TERMS & CONDITIONS Effective Date: May 16, 2026

1. WEBSITE PURPOSE

This Site is intended to provide general information regarding Vertex Sports Medicine, including available services, practice philosophy, educational content, scheduling information, and patient resources. The content on this Site is provided for informational and educational purposes only.

2. NO MEDICAL ADVICE

The information contained on this Site is not intended to diagnose, treat, cure, or prevent any medical condition and should not be interpreted as medical advice. Users should not rely solely on information provided on this Site when making healthcare decisions. Always consult a qualified healthcare professional regarding medical concerns or treatment options.

3. NO PHYSICIAN-PATIENT RELATIONSHIP

Use of this Site, including submission of forms, appointment requests, emails, or other communications, does not establish a physician-patient relationship with Vertex Sports Medicine. A physician-patient relationship is only established after formal registration with the Practice, completion of appropriate intake documentation, and acceptance by the Practice.

4. EMERGENCY MEDICAL DISCLAIMER

This Site is not intended for urgent or emergency medical situations. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department. Do not rely on website forms, email communications, or text messaging for urgent medical matters.

5. ACCEPTABLE USE By using this Site, you agree to use the Site lawfully and respectfully. You agree not to violate applicable laws, interfere with Site functionality, attempt unauthorized access, misuse content, or use the Site for fraudulent purposes.

6. INTELLECTUAL PROPERTY

All content published on this Site, including logos, branding, graphics, text, videos, images, downloadable materials, educational content, and design elements, are the property of Vertex Sports Medicine unless otherwise stated and may not be copied or reproduced without written permission.

7. APPOINTMENTS & SCHEDULING

Appointment requests submitted through the Site are not guaranteed until confirmed by the Practice. Vertex Sports Medicine reserves the right to modify scheduling availability, reschedule appointments, enforce cancellation and no-show policies, and apply fees where applicable.

8. COMMUNICATIONS CONSENT

By voluntarily providing your contact information through this Site, you consent to receive communications related to appointments, reminders, practice updates, and administrative notifications via phone, email, or SMS/text messaging. Message and data rates may apply.

9. TELEHEALTH DISCLAIMER

If telehealth or virtual consultations are offered, users acknowledge that telehealth services may involve electronic communication platforms and may carry inherent privacy or technical limitations outside the control of the Practice.

10. PRIVACY & CONFIDENTIALITY

Do not submit highly sensitive or urgent medical information through general website forms or unsecured email communications. Although reasonable safeguards are used, internet communications may not always be fully secure.

11. THIRD-PARTY SERVICES

Vertex Sports Medicine may utilize third-party services for website hosting, analytics, scheduling, payment processing, communications, and practice management. These providers may maintain separate terms and privacy policies.

12. COOKIES & ANALYTICS

This Site may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and optimize user experience.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Vertex Sports Medicine and its affiliates shall not be liable for damages arising from use of this Site, inability to access the Site, or reliance upon Site content.

14. INDEMNIFICATION

By using this Site, you agree to indemnify and hold harmless Vertex Sports Medicine and its affiliates from claims, liabilities, losses, or expenses arising from misuse of the Site or violation of these Terms.

15. GOVERNING LAW

These Terms shall be governed in accordance with the laws of the State of New York.

16. CHANGES TO THESE TERMS

Vertex Sports Medicine reserves the right to modify these Terms at any time. Updated versions will be posted with a revised effective date.

17. CONTACT INFORMATION

Vertex Sports Medicine 343 West 58th Street, Suite 11B New York, NY 10019 Phone: (646) 829-9274 Email: dr.okaformd@gmail.com

PRIVACY POLICY Effective Date: May 16, 2026

1. INFORMATION WE COLLECT

We may collect personal information voluntarily submitted through contact forms, appointment requests, scheduling inquiries, newsletter sign-ups, and other communications. This may include your name, phone number, email address, and information you voluntarily provide.

2. HOW WE USE INFORMATION

Information collected may be used to schedule appointments, communicate regarding services, provide administrative updates, improve website performance, maintain security, and improve patient experience.

3. SMS & EMAIL COMMUNICATIONS

By providing your contact information, you consent to receive communications related to scheduling, reminders, follow-up messages, and practice operations. You may opt out of non-essential communications at any time.

4. COOKIES & ANALYTICS

This Site may use cookies, analytics software, tracking technologies, and similar tools to understand visitor interactions and improve website functionality.

5. THIRD-PARTY SERVICES

We may utilize third-party platforms including website hosting providers, scheduling software, payment processors, analytics services, and communications providers. These providers may maintain independent privacy policies.

6. DATA SECURITY

Vertex Sports Medicine takes reasonable administrative and technical measures to help safeguard information submitted through the Site. However, no electronic transmission or storage method can be guaranteed to be completely secure.

7. HIPAA & MEDICAL INFORMATION

This website is not intended to receive highly sensitive medical information. Please avoid submitting confidential or urgent medical information through general website forms or unsecured email communications.

8. RETENTION OF INFORMATION

We may retain information submitted through the Site for operational, administrative, legal, or compliance purposes as reasonably necessary.

9. CHILDREN’S PRIVACY

This Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this Site.

10. EXTERNAL LINKS

This Site may contain links to third-party websites. Vertex Sports Medicine is not responsible for the content, policies, or practices of external websites.

11. YOUR RIGHTS

You may request updates or corrections to personal information you voluntarily provided to the Practice by contacting us directly.

12. POLICY UPDATES

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted with a revised effective date.

13. CONTACT INFORMATION

Vertex Sports Medicine 343 West 58th Street, Suite 11B New York, NY 10019 Phone: (646) 829-9274 Email: dr.okaformd@gmail.com